If its your own machine you're connecting to, that's not such a big deal. Keeps your needs (and the abilities of the people you're helping with the remote desktop) in mind as you read through the features.įurther, you need to know the remote IP address of the server and the login credentials for that machine. Do you need on-the-go access from your mobile device? If so, a good mobile client is a must. Do you need unattended access? A solution that requires someone at the remote PC is no good if nobody is home. Is the solution just for your own use or for helping friends and relatives? Just because you're tech savvy and can easily configure things doesn't mean they will. Let's take a look at each category now and highlight the benefits, shortcomings, and differences.Īs we run through the features of the different remote desktop solutions, keep a few important questions in mind. Each of these solution categories offers something of value depending on your needs. Rather that simply throw a laundry list of remote desktop solutions at you, we've opted to group them into two major categories: operating-system-based remote desktop solutions, provided by the same company behind your operating system, and third-party remote desktop clients. With IPsec it booted me off but with SSL VPN it doesn't.Related: How to Lock Down TeamViewer for More Secure Remote Access Recently i changed from using an IPSec VPN to a SSL VPN as it was easier to RDP to that host and start the VPN. What type of VPN is in use? IPSec, SSL VPN, OpenVPN, L2TP.etc Check local route tables both on and off VPN. Google whats my IP to check your public IP in use both on and off the VPN. In this case you may need to contact the network admins for the VPN network to ask what remote access methods are allowed.Īnother good troubleshooting tip - would be to examine the IP configuration of the Mac when connected to the VPN and when not connected. Its also possible the network the VPN routes out may have a firewall or other network device(maybe a proxy) that is blocking or filtering internet access when connected. It sounds like the VPN connection is a full tunnel(not split tunnel) that changes the Mac's outbound public IP thereby breaking your remote app of choice. Perhaps try TeamViewer - it should work as long as there is an internet connection for the host? Using the SSH Tunnel was my idea, but either I didn't connect correctly, or it didn't bypass the VPN access rules. Now I am wondering if it's possible to connect to the machine when it is in the VPN or not. However, the connection dies when I connect to the VPN too. Switching to use another third-party tool, Screens, allowed me to configure an SSH Tunnel through the UI. All the Jump Desktop Documentation is for local connections. I've tried to connect using the native VNC in the Mac without success. Next, I added a Dynamic DNS to the machine, but it didn't work either. The theory is that the Macbook is in a home network. My first option was to create an SSH Tunnel to connect. Making any changes to the VPN is not an option. However, turning on the VPN in that Macbook kills my connection. I've been trying to connect to a Macbook using a remote desktop ( Jump Desktop Connect, being precise) over the internet.
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